Privacy Policy

1. Introduction

Resynox ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered career preparation platform.

By using Resynox, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, including:

• Account information (name, email address, profile picture)
• Resume content and professional information
• Cover letter content and job application data
• Interview responses and performance data
• Payment information (processed securely through Stripe)

2.2 Usage Information

We automatically collect certain information about your use of our service:

• Device information and IP address
• Browser type and version
• Pages visited and time spent on our platform
• Feature usage and interaction patterns
• Error logs and performance data

3. How We Use Your Information

We use your information to:

• Provide and improve our AI-powered services
• Generate personalized resume content and cover letters
• Conduct realistic interview simulations
• Process payments and manage your account
• Provide customer support and respond to inquiries
• Analyze usage patterns to improve our platform
• Comply with legal obligations and protect our rights

4. AI Processing and Data Usage

Our platform uses artificial intelligence to enhance your career preparation experience:

• Content Generation: AI analyzes your information to generate personalized resumes and cover letters
• Voice Interviews: AI processes your voice responses to provide realistic interview simulations
• Performance Analysis: AI analyzes your interview performance to provide feedback and suggestions
• ATS Optimization: AI optimizes your resume content to pass Applicant Tracking Systems

Your data is processed by third-party AI providers (Google AI, OpenAI, ElevenLabs) in accordance with their respective privacy policies and our data processing agreements.

5. Third-Party Services

We use the following third-party services:

• Clerk: Authentication and user management
• Stripe: Payment processing
• Google AI: AI content generation
• OpenAI: AI content generation
• ElevenLabs: Voice AI for interview simulations
• Vercel Blob: File storage for images and documents
• PostgreSQL: Database hosting

These services have their own privacy policies, and we encourage you to review them.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis
• Secure data centers and infrastructure

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specifically:

• Account information: Until you delete your account
• Resume and cover letter data: Until you delete the content
• Interview data: 2 years from the last interview session
• Payment information: As required by law and payment processors
• Usage analytics: Anonymized data may be retained indefinitely

8. Your Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing
• Objection: Object to certain types of processing

To exercise these rights, please contact us at support@idraq.com.

9. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic platform functionality
• Analytics Cookies: Help us understand usage patterns
• Preference Cookies: Remember your settings and preferences
• Authentication Cookies: Maintain your login session

You can control cookie settings through your browser preferences.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions by relevant data protection authorities
• Other appropriate safeguards as required by applicable law

11. Children's Privacy

Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Sending you an email notification
• Updating the "Last updated" date at the top of this policy

Your continued use of our service after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: support@idraq.com
• Website: https://www.resynox.com/contact